Checkbox 6.3 Upgrade
Checkbox Online accounts will be upgraded to version 6.3 on the following dates: - Asia and Europe servers Wednesday Sept. 25th starting at 5pm EDT - US servers starting Monday Sept. 30th starting at...
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Checkbox 6.3 Released for Server
Checkbox version 6.3 has been released for Checkbox Server and is available to all server customers with an active support contract. The newest version includes long-awaited same-page conditions, as...
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Question Format Tips for Mobile Surveys
According to The International Telecommunication Union, 96% of the world's population uses a mobile device. Ninety-six percent! With numbers like that, it's not surprising that mobile surveys are...
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When to Send a Customer Satisfaction Survey
The survival of a business is dependent on happy customers. For this reason, customer satisfaction is something that needs to be checked up on regularly. But how soon after an interaction is it...
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How to Ask the Right Questions on Your Online Surveys
Understanding your customers and how they process information is important to consider when building survey questions. It’s not enough to just ask the questions (of course, that’s a great start!). How...
View ArticleCheckbox Closed Thursday Nov. 28 and Friday Nov. 29
In recognition of Thanksgiving, Checkbox Survey will be closed on Thursday November 28th and Friday November 29th. If you need to reach our sales team during this time, please email sales@checkbox.com...
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Checkbox Version 6.4 Sneak Peek
We’re in the final stages of QA on our latest version of Checkbox Survey, which will include some major upgrades for mobile online survey takers, as well as few other minor enhancements. So, without...
View ArticleCheckbox 6.4 Upgrade
Checkbox Online accounts will be upgraded to version 6.4 on the following dates: - Asia and Europe servers Tuesday December 10th starting at 5pm EDT - US servers starting Tuesday December 10th starting...
View ArticleCheckbox Closed December 25th
Checkbox will be closed Wednesday December 25th for Christmas. In addition, customer phone support will be closed Christmas Eve, December 24th. If you need to reach our sales team during this time,...
View ArticleCheckbox 6.4 Released for Server
Checkbox version 6.4 has been released for Checkbox Server and is available to all server customers with an active support contract. The newest version includes a dramatic overhaul to surveys on mobile...
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Mobile Survey Best Practices – Updated
Surveys and forms are increasingly being completed on mobile devices, which is why it’s important to choose a survey provider who can meet your mobile survey needs. Technically, any Checkbox survey can...
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End of Life Announcement for Checkbox 5.0 – 5.5
Due to several known workflow and security issues with earlier versions of Checkbox 5, we will no longer be supporting versions prior to Checkbox 5.6 as of February 28, 2014. Because of these known...
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Version 6.5 Released for Checkbox Online
Checkbox Survey version 6.5 has been released to all active Checkbox Online (hosted) customers. Server customers will receive access to the version 6.5 patch within 1-2 weeks, once Server testing has...
View ArticleCheckbox 6.5 Released for Server
Checkbox version 6.5 has been released for Checkbox Server and is available to all Server and Enterprise customers with an active support contract. The newest version includes Google authentication,...
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Avoiding the Customer Satisfaction Black Hole
Congratulations, you’ve taken the important first step of sending out a customer satisfaction survey to gather feedback on your products and services. You’ve thought out your questions really...
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Not All Mobile Surveys Are Created Equal
When’s the last time you heard someone say they love zooming in and out of their mobile phone or tablet in order to be able to read an email or online content? Wait, never? Yeah, me either. So why...
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12 Tips on How to Conduct Your First Online Survey
Creating your first survey is a daunting task. Not only do you strive to collect the necessary data and information, but you are also trying to keep your respondents engaged in a survey that may take...
View ArticleImportant Notice About Internet Explorer 8 Support
IE 8 Unsupported by Microsoft as of April 2014 As many of you probably know, Windows XP will no longer be supported by Microsoft as of April 8, 2014. By extension, IE 8 will also reach the end of its...
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5 Easy Ways to Set Your Survey Tone for Success
Online surveys can be a powerful tool in measuring feedback about your business or brand, especially when well-crafted survey questions are written to pull participants into the process. Think of your...
View ArticleCheckbox Scheduled Maintenance March 30th and April 1
Checkbox Online (hosted) customers will experience brief disruptions in service this coming Sunday and Tuesday mornings due to scheduled maintenance. From approximately 1am – 2am EDT on Sunday March...
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